Richard J. Holden, PhD

Bio

Dr. Holden is an engineer, psychologist, and implementation scientist who leads a funded program of applied research on aging and disease care and prevention. His research designs and evaluates technology-based interventions for middle-aged and older adults living with or at risk for chronic disease and disability, including heart failure, dementia, and hypertension. His work on aging and chronic disease appears in multidisciplinary venues including gerontology, cardiology, nursing, informatics, pharmacy, psychology, and engineering journals. Books include the two-volume edited handbook The Patient Factor, on patient ergonomics, the study and design of patient work.

Dr. Holden's research on health and healthcare has earned an international reputation for the application of innovative methods to promote behavior change, self-care adherence, and technology-supported care in diverse populations. These innovations include the use of participatory co-design to involve patients, families, and clinicians in the design of health interventions; the development of mobile applications and advanced sensors to deliver evidence-based decision support; and the application of systems engineering to support patient safety and quality of care. In recognition of his contributions to innovation in health and healthcare, he has received honors from professional societies in human factors, informatics, and safety science, and has served as expert advisor for national organizations including the Leapfrog Group, Mathematica Policy Institute, and AHRQ.

He has developed, adapted, and applied qualitative, quantitative, and mixed method approaches; tools for studying technology (e.g., usability and acceptance measurement instruments); and processes for user-centered design and development. Methods innovations include the Agile Implementation and Agile Innovation processes, Simplified System Usability Scale, the primary care Clinician Workload measure and multilevel model of clinician workload, the Translating Research into Agile Development (TRIAD) approach, SEIPS 2.0 and SEIPS 101 models, 8-point consolidated heuristic evaluation framework, Patient-centered Cognitive Task Analysis method, the 10-step process for biopsychosocial personas development, and various versions of the Technology Acceptance Model (TAM) and TAM components such as contextualized perceived usefulness.